{"id":6918,"date":"2026-01-03T21:06:40","date_gmt":"2026-01-03T21:06:40","guid":{"rendered":"https:\/\/glitzgondim.adv.br\/imprensa\/dia-do-consumidor-reforca-sobre-os-direitos-dos-cidadaos-bandnews\/"},"modified":"2026-01-03T21:06:40","modified_gmt":"2026-01-03T21:06:40","slug":"dia-do-consumidor-reforca-sobre-os-direitos-dos-cidadaos-bandnews","status":"publish","type":"imprensa","link":"https:\/\/glitzgondim.adv.br\/en\/imprensa\/dia-do-consumidor-reforca-sobre-os-direitos-dos-cidadaos-bandnews\/","title":{"rendered":"Dia do Consumidor refor\u00e7a sobre os direitos dos cidad\u00e3os (BandNews)"},"content":{"rendered":"<p><span dir=\"auto\" style=\"vertical-align: inherit;\"><span dir=\"auto\" style=\"vertical-align: inherit;\">Em caso de viola\u00e7\u00e3o desses direitos \u00e9 poss\u00edvel registrar reclama\u00e7\u00f5es com autoridades como Procons.<\/p>\n\n\n\n<p>Neste s\u00e1bado (15), \u00e9 comemorado o Dia do Consumidor. A data foi criada para lembrar os direitos que os cidad\u00e3os possuem enquanto consumidores e refor\u00e7ar a import\u00e2ncia de proteger e exigir essas garantias.<\/p>\n\n\n\n<p>O conjunto de normas assegura o acesso a informa\u00e7\u00f5es claras sobre produtos e servi\u00e7os e protege o consumidor contra pr\u00e1ticas abusivas, como publicidade enganosa, cobran\u00e7as indevidas e produtos defeituosos.<\/p>\n\n\n\n<p>O advogado Frederico Glitz explica que o modelo brasileiro \u00e9 considerado um acerto e inspira\u00e7\u00e3o para outros pa\u00edses.<\/p>\n\n\n\n<p>De acordo com ele, \u00e9 uma conquista do C\u00f3digo do Consumidor o fato de os cidad\u00e3os entenderem os pr\u00f3prios direitos e exigirem eles.<\/p>\n\n\n\n<p>Uma das orienta\u00e7\u00f5es para as pessoas que tenham os direitos de consumidor violados \u00e9 registrar uma reclama\u00e7\u00e3o no site consumidor.gov.br. Tamb\u00e9m \u00e9 poss\u00edvel fazer a den\u00fancia com as autoridades de prote\u00e7\u00e3o e defesa do consumidor, como Procons, Defensorias P\u00fablicas e Minist\u00e9rios P\u00fablicos.<\/p>\n\n\n\n<p>Para isso \u00e9 importante ter em m\u00e3os o m\u00e1ximo de informa\u00e7\u00f5es sobre o caso e evid\u00eancias e comprova\u00e7\u00f5es sobre a situa\u00e7\u00e3o, como e-mails, capturas de tela de aplicativos, fotos, not\u00edcias de jornal, entre outras.<\/p>\n\n\n\n<audio class=\"wp-audio-shortcode\" id=\"audio-6918-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/glitzgondim.adv.br\/wp-content\/uploads\/2025\/03\/03.14-DIA-CONSUMIDOR-01.mp3?_=1\" \/><a href=\"https:\/\/glitzgondim.adv.br\/wp-content\/uploads\/2025\/03\/03.14-DIA-CONSUMIDOR-01.mp3\">https:\/\/glitzgondim.adv.br\/wp-content\/uploads\/2025\/03\/03.14-DIA-CONSUMIDOR-01.mp3<\/a><\/audio>\n\n\n\n<p><audio class=\"wp-audio-shortcode\" id=\"audio-6918-2\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/glitzgondim.adv.br\/wp-content\/uploads\/2025\/03\/03.14-DIA-CONSUMIDOR-02.mp3?_=2\" \/><a href=\"https:\/\/glitzgondim.adv.br\/wp-content\/uploads\/2025\/03\/03.14-DIA-CONSUMIDOR-02.mp3\">https:\/\/glitzgondim.adv.br\/wp-content\/uploads\/2025\/03\/03.14-DIA-CONSUMIDOR-02.mp3<\/a><\/audio><\/span><\/span><\/p>","protected":false},"featured_media":6225,"parent":0,"template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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